Booking terms and cancellation policy

TERMS AND CONDITIONS

 

PAYMENTS:
– For reservations with check-in from 1/8/2021 to 31/8/2021: you will not be charged anything at the time of booking. You will be charged the total amount of the reservation in the 14 days before arrival.
– For reservations with check-in from 1/9/2021 to 31/05/2022: you will not be charged anything at the time of booking. You will be charged the total amount of the reservation in the 7 days before arrival.
– For reservations with check-in from 1/06/2022: you will not be charged anything at the time of booking. You will be charged the total amount of the reservation in the 30 days before arrival.

GENERAL
– Check-in time is from 14:00 to 20:00. If you think to arrive later, please contact us on +39 348 334 2889 when you arrive to the Agriturismo, in order to explain how to obtain the key;
– Check-out is maximum at 10:30;
– We remind you to bring swimming caps with you, to be able to swim in the pool (if you do not have them they are also on sale at our reception), and beach towels to use in the pool area;
– Only small dogs (maximum 10 kg) are allowed free of charge. For bigger dogs or other animals please send an email before making the reservation, so that you will be informed by the reception of the extra cleaning costs.

Cancellation policy
– For reservations with check-in from 1/8/2021 to 31/8/2021: you may cancel free of charge until 14 days before arrival. You will be charged the total price of the reservation if you cancel in the 14 days before arrival.
– For reservations with check-in from 1/9/2021 to 31/05/2022: you may cancel free of charge until 7 days before arrival. You will be charged the total price of the reservation if you cancel in the 7 days before arrival.
– For reservations with check-in from 1/06/2022: you may cancel free of charge until 30 days before arrival. You will be charged the total price of the reservation if you cancel in the 30 days before arrival.

COVID CANCELLATION:
If, due to official decisions of the Italian Government, the Puglia Region or the Municipality of Rutigliano, access to our structure will not be possible on the date of check-in, it will be possible to request a refund of the deposit, starting from the day of the failed check-in

 

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